Ala Cart Lpanel Services

We are dedicated to Free suport, fast turn around time and quality service for each and every customer. In our ongoing effort to establish and maintain high quality support and response time, we have come up with key services that are Ala Cart and Optional. These services carry a small and justifiable fee based on the time and additional work that goes into each individual Ala Cart Service.

Lpanel Installation
Lpanel provides an automated install wizard with instructions and steps documented with the installer. Accessable within each members area is a self service Remote Installer and Downloadable versions of the install archive. All these items are free of charge and available to everyone.

Lpanel Client Migration
Importing and migrating your client base into Lpanel can be an intimidating process. However with our bundled import scripts, you can now import your client accounts and mySQL details into Lpanel. Note: Some details are not collected, which will have to be re-set manually. Some of these details include financial data, extra items and passwords.

We currently have Import Scripts for the following 3rd party vendors (Included Free):
Location: Lpanel Admin / Scripts / Database Import Scripts
C1ientExec
M*dernbill
WHMautop*lot

Lpanel Dedicated Server Setup
Do you currently own or lease a Dedicated Server? Are you looking to secure and have it fully locked down? How about setting your server up and meeting all the requirements for Lpanel? We can provide complete dedicated server setup and optimization to fully support Lpanel and secure all aspects of your remote asset. We also offer the option of a Leased Managed Dedicated Server for those businesses in need of high performance and security.

Lpanel Site Integration
Lpanel provides html source code snippets so that it can integrate and fit into any web page. Some features include client login area, chat status, FAQs, and much more. If you are looking for professional help, then this is your best option.

Priority Call Back Support
Currently, Lpanel offers quality and timely free support for all clients via the Support Center ticket system within the Members Area. If you would like for us to go over the problem by phone and have us address the matter and/or guide you through any number of steps to learn how a specific feature works, then this is the best option for you. If a problem is related to a bug, or for whatever reason the issue, we will take time to address it. Our tech will opt to call back with an update or inform you on the status to the fix.

Dedicated Phone Support Subscription
If your business requires that you be able to contact us by phone about questions or support, then this option is for you as it allows you to have a direct staff member be assigned to you within work hours so that you can always have the ability to contact and have a voice response and instructions whenever needed.

Priority Module Development
This is a new service we feel will streamline new development efforts as we feel many mid-sized to larger companies require new and instant point of sale and dynamic systems to stay competative and ahead of the rest. Now we can adapt to your priority needs and develop a fully functional module on call. There are some requirements and restrictions on the module and service type. We will review and validate each request as they come in. These modules are aimed to be released into the Lpanel added-services offering.

Custom Feature Development
Do you crave for your feature to be implemented now? We are all ears. Please provide us as much information and detail as possible. We will review and quote your request.

Basic Management: Billing & Support Desk Management
Our dedicated staff will manage and monitor your hosting operations day to day. We treat your clients as they were our clients. Every aspect of our effort will reflect on the response time and threaded replies per client support and billing tickets. Lpanel software provides the full functionality and our team will provide the knowledge and reliability your operation requires.

Turnkey Management: Server, Support & Billing Management
This full service solution provides the complete operations management tasks from rebooting the server to checking for payments to issuing refunds to responding to support tickets

Lpanel Domain Change Request
This is not a common request. However, it is a request we get from time to time. Currently, domain changes are made on our end. We will perform the needed database changes and set your license to use the updated domain request. This request is usually associated with clients that change domains, acquire a resold license or buy into an Owned license from a previous owner. In all cases, this can be requested within the Members Area by submitting a BILLING Dept. ticket.

Server and WHM Tunning
If your Lpanel is loading extra slow, chances are that your server administration and management quality control are not to par. There are many things that can make your install slow and very sluggish. Our staff knows exactly how to zero-in on specific aspects that cause slow performance on the server end. Some WHM accounts can be incorrectly setup which causes lag and slow server response times. This service is to optimize the issue and make your server tuned. This is usually a recommended service done by our staff.