Support > FAQ > BannerOS > View Tutorial

How to edit automated emails sent by BannerOS and Grips

1. Login to BannerOS.
2. On the main dashboard, click the OS tab and click "Email Templates" or you can click the power button icon on the top left next to the "Design" menu then select Preferences > Email Templates
3. Click the "Manage Email Templates" button and a list of all emails including their title, to which Grip they belong, the type, and whether or not they are active.
4. Click on the "Edit" button to edit the individual email template or you can click on the drop down arrow to preview the template.
5. For many emails, there are both plain text and HTML versions. Make sure to edit both versions if you have them both configured to send.