BannerCharge: Search & View Transactions
BannerCharge stores transaction details for all failed and successul transactions conducted via BannerRoster, BannerRSVP, BannerMerchant, & BannerForms. Transactions are searchable according to date, name on card, last 4 digits, and more. Transaction data includes date & time, amount, and raw gateway responses.
To Search Transactions:
While in the BannerCharge grip, click Transactions > Search in the top navigation, or click the Search Transactions icon on the BannerCharge dashboard's All Options tab.
Enter your desired search criteria and click Search, then click View next to the transaction you wish to see the details for. See Transaction Details below.
To Browse All Transactions:
While in the BannerCharge grip, click Transactions > Browse All in the top navigation, or click the Browse All Transactions icon on the BannerCharge dashboard's All Options tab, then click View next to the transaction you wish to see the details for. See Transaction Details below.
Transaction Details
Transaction details include the raw gateway response, which can give clues as to the nature of failed transactions.
